Advisors text clients from their own phones.
Compliance finds out what was promised when the client calls to complain.
Compliance and governance
Review client emails and texts against your firm’s policy before they go out. Approve proposals and IPS documents, monitor managed accounts against the IPS and export the record for your next exam.
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What firms run into
Most firms we talk to still review email weeks after it sends, and texts not at all.
Compliance finds out what was promised when the client calls to complain.
Emails, texts, the IPS, approvals and the change log sit in different systems, and someone has to pull them together.
An account can sit outside its IPS range for months, and the exception never gets written down.
Inside the workflow
Set your policy once, and Investipal checks each advisor’s emails, texts, documents and accounts against it.
DOCUMENT REVIEW
Before this moves forward
Request the missing signature.Then review the completed package.Add the phrases you don’t want sent, like “guaranteed return”, and the disclosures a topic needs. Medium-risk emails go to compliance, and high-risk emails go back to the advisor with a suggested rewrite. Alpha’s drafts are checked too.
DOCUMENT HISTORY
With the CRM add-on and RingCentral, texts get the same review before they send. Opt-outs and do-not-contact flags apply to email and text, and you can export every call, text and voicemail by client.
RECOMMENDATION DOCUMENTATION
Advisor rationale
See each flagged message and why it was flagged, then approve, return or deny it. Track review requests for proposals, IPS documents, risk profiles and onboarding, with an assignee and a comment thread.
REGULATION BEST INTEREST
Documents are read-only while in review and locked once approved. Lock template sections and disclosure language, and approve a firm template once to let unedited copies skip review. Alpha flags any proposal statement it can’t source.
IPS alerts · today
Investipal checks managed accounts each business day against their IPS ranges and your single-stock limit. Send the advisor a task, or approve an exception with a reason, and see exposure by advisor and household.
Agent runs · today
Assign playbook steps to your compliance officer, with required fields and an approve or return decision. Set a review schedule for each client, and send risk questionnaire reminders by email and text.
Ready to review · 3
Write firm instructions and checks that run on everything Alpha drafts. Alpha can’t send to clients. When Investipal turns on agents for your firm, choose which actions an agent can take alone and which need your approval.
In good company
Investipal has completely transformed how we approach client onboarding and portfolio management. The AI-powered tools save us countless hours while delivering better outcomes for our clients.
Investipal has been a game-changer for our firm. It really had become an efficiency multiplier for our assistants and back office. It’s an indispensable tool for any advisory firm looking to thrive in today’s competitive market.
Pull these for any client when an exam request comes in.
Who created, changed, deleted or restored a client, account, portfolio, holding, proposal, comparison or best-interest record, and when, with the value before and after.
Each email and text the policy handled: the flags, the decision, the reviewer and the policy version in force. Export to CSV.
Calls, texts and voicemails filed to each client, filterable by advisor and ready to export.
Form ADV, Form CRS and your agreements, with the date, time, IP address and browser of each client’s acceptance.
Each document sent, viewed, signed or declined, through DocuSign or the built-in provider.
Who approved each proposal, IPS and comparison, the comments along the way, and every monitoring acknowledgment and exception with its reason.
A written rationale when an advisor overrides a client’s risk score.
RIA compliance software helps a firm supervise advisor activity and keep the records to show it. In Investipal, supervision runs inside the advisor workflow: client emails and texts are reviewed before they send, proposals and IPS documents can require approval, managed accounts are checked against their IPS, and the change history, consent records and decisions are kept as you go.
Yes. When your firm turns on its email policy, every client email an advisor sends from Investipal, including Alpha’s drafts, is checked before it goes out. Low-risk emails send, medium-risk emails wait for a compliance officer or the advisor confirms and sends, depending on your routing, and high-risk emails go back to the advisor to revise by default.
Words and phrases your firm wants to catch, required disclosures for topics such as returns, screening questions at the sensitivity you choose, and an AI review that follows your instructions. Test the saved policy on a sample email, and each review carries the numbered policy version that applied.
The check runs in the advisor’s composer, with the reason and a suggested rewrite. A Compliance folder shows messages returned, blocked or waiting on review, and meeting reviews lock once approved.
Yes, with the CRM add-on and RingCentral. Client texts pass the same review before they send, opt-outs are honored, and Phone records keeps every call, text and voicemail filed to a client, ready to export. Your firm turns texting and call recording on.
Yes. Turn on approvals for proposals, investment policy statements, and portfolio comparisons and simulations. The document turns read-only while it is in review and stays locked once approved.
When monitoring is turned on for your firm, Investipal checks managed accounts each business day after custodian data arrives. By default it flags an asset class more than 5 percentage points outside its IPS range and any single stock over 10% of the account, and your firm can change both. Alerts can go to the advisor as a task, be acknowledged or be approved as an exception with a reason.
Yes. Export message reviews and phone records to CSV, and pull the change history, consent records, e-sign records and approval decisions for any client.
Yes. Set household billing to start when the client accepts your agreements and disclosures in the portal, and the acceptance is recorded with the date, time and IP address.
Admins set Alpha’s firm instructions and the checks that run on everything it drafts, and every client email Alpha drafts goes through your email policy. Alpha can’t send to clients, flags proposal statements no source supports, and shows what it read for each piece of work.
Users with the admin, compliance or enterprise admin role. The compliance role can see every client, read-only, and export.
Build each IPS on your firm’s template and monitor accounts against it.
Calls, texts and email that run through your compliance review.
A buyer’s checklist for KYP, IPS and Reg BI workflows.